Our room was very small for four people. Booking.com™. Expedia, Inc. is not responsible for content on external Web sites. But the resort was here first. There's a restaurant on site, as well as a coffee shop/café. Glassdoor has 6 Chena Hot Springs Resort reviews submitted anonymously by Chena Hot Springs Resort employees. Here is our guests' top hotel in the area: Chena Hot Springs Resort: This 2.5-star resort features a restaurant, an outdoor pool, and an indoor pool. Reviews are most valuable when they are original and unbiased. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort, Disliked: Staff & service, property conditions & facilities, room comfort. They overbooked and didn't have my room. Tripadvisor.com Hotel Reviews and Photos Official Tripadvisor Site $136 with taxes + fees Nightly base price Nightly total with taxes + fees Stay total with taxes + fees. The food is not the best, and price. All day access to the hot springs, heated indoor saltwater pool and two indoor hot tubs is 15/adult and time is 7:30a to midnight. $105 $105 $113 $113. Will definitely return. The hot springs themselves are absolutely amazing but would only recommend a day pass not staying at the resort. The pool house was mostly families with kids, as the hot springs are 16 and over. I even had a screen recording of me making the reservation. Compare Cheap Guest Houses w/ a Price Match Guarantee. The springs are nice and refreshing and the suite was clean. Popular attractions Chena Hot Springs and Angel Rocks Trailhead are located nearby. And the ice museum was cool! The staff was friendly but didn't know anything about Fairbanks and things to do. WiFi is available in public spaces for a fee. Had issues with the toilet seat (not secured). Did love the place. Hot springs were great, but would be nice to have a cooling off pool or spray. Glassdoor has 6 Chena Hot Springs Resort reviews submitted anonymously by Chena Hot Springs Resort employees. It doesn't take long. Was asked why we were checking out a day early and when I told the man at the front desk he looked at our check in and said “you booked this through Expedia, complain to them” then walked off. Hair dryer didn't work, room heater didn't work as well as expected/required. These took away from the beauty of the natural surroundings. Disliked: Cleanliness, amenities, property conditions & facilities. The food at the restaurant is not good everything is an hour away in Fairbanks. The hotel will have my excellent review if some staff at the restaurant, front desk, and around the hotel change for a better customer service. Visit Chena Hot Springs Resort at night for an unmatched combination of relaxation and northern lights viewing. The restaurant was good and the massage was a wonderful experience. We've sent you an email so you can confirm your subscription. Chena Hot Springs also rates high among Alaskans, who flock there to soak in the three mineral pools. Every room comes with a flat-screen TV. Popular attractions Chena Hot Springs and Angel Rocks Trailhead are located nearby. The hot spring, on the other hand, was great! I reserved the bear family suite. Review of Chena Hot Springs Resort Reviewed March 3, 2021 Spent one night here in February 2021. The layout was very nice and we enjoyed our time. Chena Hot Springs Resort in Fairbanks is rated 7.7 of 10 at Campground Reviews. Guests can enjoy the on-site restaurant. Cool place to stay. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. We'll Refund the Difference! The hills around it make for some very nice hikes. The restaurants food was scrumptious. Rooms were supposed to be smoke free but the rooms around us smoked so much that it was hard to sleep for the smell. No breakfast provide but they have a restaurant and price is reasonable. The place is really neat and after the renovations will be even nicer. TV is too fuzzy to watch, wifi is spotty, no fridge or telephone in the room. One of the highlights of our trip..perfect place to see northern lights -they were breathtaking.!! The hot springs, no crowds we had the hot spring all to ourselves in the morning, very nice! Stay at this resort in Fairbanks. Heat is not controllable, and we found it stifling hot until we could pry a window open. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Room and shower was very dirty. It was all right there close to the pool, restaurant/bar and museum. With this package you will enjoy staying at our lodge for two nights and enjoy great activities! Restaurant seating was limited due to the pandemic so we had to wait a while to be seated. All we ask is that you follow a few simple guidelines. There were plugs for our vehicle. The hotel rooms are simply Alaskan old school, which makes it an even more authentic experience. Thanks! A very unique place! Chena Hot Springs Resort, Pleasant Valley: 1,121 Hotel Reviews, 990 traveller photos, and great deals for Chena Hot Springs Resort, ranked #1 of 1 hotel in Pleasant Valley and rated 3.5 of 5 at Tripadvisor. The room temperature was too warm. 2:00 pm Geothermal Renewable Energy Tour (power plant & Chena Fresh greenhouses) 3:00 pm Soak in our natural hot springs rock lake (must be 18 or older), indoor pool or hot tubs. © 2021 Expedia, Inc, an Expedia Group Company. Average rating of 3.5 . But the hot springs was nice, it’s worth it. Liked: Cleanliness, staff & service, amenities. And don't miss the fresh veggies! We came for the Northern Lights but the light pollution from the resort and it’s lit greenhouse was as bad a being in the city of Fairbanks. Discover genuine guest reviews for Chena Hot Springs Resort along with the latest prices and availability – book now. Didn’t seem like anything was fresh... not even the “local” Alaskan items. Self parking is free. We will stay here again for sure. The room was so hot we turned the heat off and slept with the windows open. Chena Invites You. So very cool. The ice museum was interesting, too and the hot springs themselves are a must visit! Chena Hot Springs Resort, Fairbanks Alaska. Also, the room needs just a little retouch. Had a very relaxing time ! You can enjoy a drink at the bar/lounge. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. Not sure why they advertise internet because it's basically non-existent. The work, however, can get a bit tedious and redundant. Not at all what I expected for the money. Not sure about the algae situation in the pool either. Home; Terms & Conditions. I would also like to say that this place has one of the best restaurants in Fairbanks area. We got wings, crab cakes, a bowl of chowder & shared a huge burger & fries for just over $50 not including tip. Cool location. CHENA HOT SPRINGS RESORT is within minutes from Chena River State Recreation Area - 0.1 km / 0.1 mi , Chena Hot Springs - 0.1 km / 0.1 mi and Angel Rocks Trailhead - 12.8 km / 7.9 mi Guest Reviews Phone exclusive rates: Call 855-516-1090 The hot spring is a Definitely to go place and go as many as possible when you are there. In general good experience, restaurant has a nice ambiance and really good food (breakfast and dinner), the tour to see the aurora was an amazing experience (thanks to James). Activities were amazing and easy to schedule. https://www.yelp.com/biz/chena-hot-springs-resort-fairbanks Your current language is English (US). The breakfast could have used some more work, to be honest. The springs themselves are so relaxing and the activities the resort offers are just mind blowing. The food in the restaurant was very good. Set 60 miles (97 kilometers) from Fairbanks, a nighttime trip to the resort is a hassle on your own—especially for travelers who don’t want to drive Alaska’s remote roads at night. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. We rented a cabin, which was a fun experience, but definately did not feel it was worth the price considering you had to use an outhouse (all good, but they were pretty nasty). Feb 22, 2021 - We are best known for our natural hot springs, awesome Ice museum, great aurora viewing, and our geothermal powered facilities. Resort which combines ruggedness and nature with comfort and amenities. Review of Chena Hot Springs Resort Reviewed June 12, 2020 via mobile So before going I thought I would have a natural hot spring experience and the word resort made me think luxurious. Did love the hot springs, the ice museum, the dog sledding, snow mobile. building is old and room for improvement of cleanness, Free unlimited hot spring entrance during stay. Plenty to do (all at a cost). Chena Hot Springs Resort places you steps from Chena Hot Springs and within a short 5-minute stroll of Chena River State Recreation Area. After a review has been submitted, you can modify it by contacting Booking.com customer service. Search for the cheapest hotel deal for Chena Hot Springs Resort in Chena Hot Springs. Looking for the Best Guest Houses in Pleasant Valley? Respect the privacy of others. Wait times for a table and food were loooong. 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