Show off your data with embeddable gauges on public sites. This is the single most important reason you need to be using BrightGauge. We have transformed our Support Desk by adding one gauge to the Dashboard. All rights reserved. Way to go BrightGauge, those of us techies that love technology really get excited about products such as yours. After reviewing several options, we picked BrightGauge due to their versatility with reporting. To cancel any changes, click on the green "X" icon on the top right of the modal (3). More information about excluding filters from some of your dashboard gauges is available here. The BG team is always available to answer any and all questions. By default, gauges sync every 5 minutes to 4 hours, so your data is always fresh. The dashboard is going to be fantastic for our NOC. In Connectwise (CW) I would create custom SQL reports and then I started using the built-in report writer, but it just takes too long. Step 1 - Click on the "More" button with a gear icon on the top right of the dashboard and select "Dashboard Users.". 101 - Gauges . You can select to create one for either your team members or clients.

Great Product, Great Team, Recommend. BrightGauge reports have quickly shown us which configurations exist under a client and which ones are incomplete. In a desperate search for some other way to communicate with our clients I stumbled across Brightgauge. Their support is the best I have ever worked with in any industry. We will be using reports for sales in the future. BrightGauge has empowered us to make decisions and be pro-active in our services than re-active. It’s really easy to set up. More on that in 3. Unless you have access to public dashboards with your subscription, a BrightGauge login is required to view a dashboard. They are super excited as we have never had that kind insight without manually checking. You must be signed in to the ConnectWise University.After signing in, we'll redirect you back here. Or, activate public sharing for any dashboard, and you'll instantly be able to send a URL out. Prior to partnering with BrightGauge we would spend 14 hours a week in reporting . This is your time to shine! And if you want a new report that you can't figure out, just email them. Name - This box is where you set the name for the filter. This presents a consistent brand regardless of the solution used. Identify patterns and trends more accurately with Snapshots - gauges that automatically capture a data point for you and plot it onto a chart you can easily analyze. We have been working with BrightGauge for over two years now. With Public Dashboards, share your URL with anyone you want, so they can view your KPIs with no sign-in required. In addition to customer reporting, Brightgauge has revolutionised our internal reporting - we are now able to track within the last few hours all opened tickets, closed tickets and revenue waiting to be billed. You can check the list of filter per integration in the Section 6. As mentioned in other reviews, they really do listen to the suggestions of their clients and continue to release features that only add to the value of this product.

Once logged into BrightGauge, click on the green "+" at the top of the page to begin building your report. Sales

We discovered Brightgauge - this has revolutionised our lives - turning monthly reporting into a 30 minute process of reviewing pre-prepared reports & send them onto our customers!