Microsoft Office 365 requires the users who purchased the license for the office suite to register the product with the Microsoft server. How satisfied are you with this response? Right-click the Start button. For us to resolve your concern, kindly answer the questions below: We look forward to your response to our queries. This might be due to a network or temporary service issue. If your Control Panel view is set to Category, from the drop-down menu next to View by choose Small icons. My version of Microsoft Word 2016 worked fine until the other week when it said it was now an unlicensed product. please make sure you're connected to the Internet. Because I don't have my product key, I click on "Sign in with an active account instead" and then the dialog box shows "Sorry, we are having some temporary server issues.". Unless that’s what you want to do, simply click Continue to move ahead. Were there any changes made or updates installed prior to the issue occurring? You can follow the question or vote as helpful, but you cannot reply to this thread. Remember, this is a workaround; the original purpose of this option is to add or remove Office 2013 applications. The laptop had just been restored using the restoration partition and office was the first thing i installed (after uninstalling all the crap that comes with a new laptop these days) We'll activate Office for you when the issue is resolved. The account you have is that a third party email or an Outlook.com account? She is running MS office Home and business 2013 Everything I have found on Google talks about office 365 but we are using desktop For Windows 8. Thanks for marking this as the answer. We're having trouble activating Office. And then delete the HIVE of the user that is having the issues; (Look at the Distinguished-Name string value to get the exact CN= name of the profile that has the issue. Click Control Panel. Which version and build of Windows 10 is installed on your computer.

If Office 365 apps show error 'Sorry, we are having some temporary server issues' on Windows 10 run Microsoft Support and Recovery Assistant, Reset Internet Options, etc. This could be caused by a recent update or a connection settings that need to be reconfigured. This thread is locked. My version of Microsoft Word 2016 worked fine until the other week when it said it was now an unlicensed product. I can't use any of my Microsoft products now! I have many other users who do not have this issue. Thanks for your feedback, it helps us improve the site. I don't think it's a "temporary" server issue, but something wrong with my Microsoft products contacting their servers.
I'm using Office 365 and don't have the physical product key anymore because I thought I only needed it the first time when activating. I'm using Office 365 and don't have the physical product key anymore because I thought I only needed it the first time when activating. There are different factors that can contribute as to why you're getting an error message when you attempted to use the option "Sign in with an active account instead". For Example: S-1-5-21-1242669815-21292849-1475933191-11941 UsersWillKillMe says : 13th August, 2013 at 13.04. i just had this same issue on a standalone laptop, no roaming profiles nothing.

Step 4: Click Continue again to proceed further. Great! While you can easily registry any of the Microsoft product including the Office 365 license using any of the Office application like the Word or Powerpoint, at times Office 365 may fail to register the license.