Open Outlook and select File > Add Account. Does event log show anything more specific? We were upgrading from Office 2010 Pro to Office 2016 Home and Business. Click next to attempt using an unencrypted connection. I will reseed the profile, if that doesn't work.

For this you can use client version of utility provide by Microsoft named as Microsoft’s Connectivity analyzer tool kit.

I removed Office 2010 Professional from a workstation and installed Office 2016. So we suggested that you add autodiscover.outlook.com Here in this solution, we will navigate to Outlook settings and make sure that Work Offline mode is turned off. Meanwhile, can you send the test result to us via this link: I’m pretty sure that the server is available since I can still send and receive emails. I have a question to the message "An encrypted connection to your mail server is not available. Quick guide to check connectivity using Utility, 2. Before I initiate the method to fix the Exchange server is not available, I would like to discuss the possible causes behind this issue. Now, click on the tab of Send/Receive and look for the button of Work Offline.

Take the Challenge ». The QUESTION I have is, if the message "An encrypted connection to your mail server is not available. How to Fix the Connection to Exchange Server is Unavailable Issue? Launch Outlook on your computer. Track users' IT needs, easily, and with only the features you need.

Click Next to attempt using an unencrypted connection" that comes up, when autodiscover doesn't work during the setup of a mailbox in Outlook.

Computer Rescue is an IT service provider. Exchange EDB File Recovery Tool is one such solution. Are the credentials (email/username and password) send in clear text, is the password being hashed/salted or are the credentials not needed for the connection attempt.
I know it's possible to manually set up a mailbox and get around it and that works fine (if you have all the server info...). It is quire feasible & dynamic in nature to tackle exchange server issues. using this tool, and delete this account immediately after you've completed the connectivity testing.". Then in such case you need to contact official Microsoft support with complete issues and no user affected etc.
When clicking on the Automatic Replies (Out of Office) button, I get the following error: Your automatic reply settings cannot be displayed, because the server is currently unavailable. [Updated by Rick Xu MSFT, 12:00, Oct 14, 2016 (UTC)]. Hi everyone. To continue this discussion, please Please help me to fix it. You may also get error Microsoft Exchange Server is unavailable. Please note that we are not using Office 365.