Step 1 - Click on 'Start' menu in your computer Step 2 - Click on 'Run' Step 3 – Type CMD and click on OK Step 4 - A black window will pop up, it known as Command Prompt In the Folder pane, right-click your account name, and then choose Remove . Method 2: Via Exchange Administrative Center (EAC) This method helps you restore disconnected or disabled mailbox in Exchange server by reconnecting it to a user account. If you use Microsoft's free Outlook.com email service (this can be hotmail, live or even msn mail), AND you access your mail from Outlook 2016 or 2013 on the desktop, this article is for you. Scroll down to the bottom right corner of the Outlook window and click on the “Disconnected” message that appears on the screen. If ‘Work Offline’ option is checked, then click to uncheck it and make it Online.

Why Outlook is offline or disconnected and how to reconnect? Follow the steps in adding the account again to proceed. When you get disconnected, the Connect to Server icon becomes available on the Send/Receive tab. When you click on this button, Outlook will attempt to reconnect again and when successful, the icon will be gone again and the “Disconnected” warning will be gone from the Status Bar. But in case a backup isn’t available or is obsolete, follow the next methods to reconnect the disconnected Exchange 2016 mailbox.

Firstly, Open the Outlook application.

If you open Outlook using the new profile and it’s still disconnected, try removing your account and then adding it back again. Here’s a question we just got from one of our readers: Hey there I have Outlook 365 installed on my computer which is quite an upgrade from my previous email client. A context menu list appears and you can see a checkbox that shows offline mode. If you've been having problems getting your email, read this and follow the instructions to remove and reconnect …