michael ebbett They have to login to https://myapps.microsoft.com/, click their name in the top right, select "Profile", click "Additional security verification", and then select the "App passwords" tab. about 25% of our users whose AP suddenly stopped working. In Windows 10, Windows 8.1, or Windows 8, press the Windows logo key+R to open the Run dialog box, type regedit.exe, and then click OK. Yes, installing office for desktop worked for me. How satisfied are you with this response? interestingly, I ran the update http://www.microsoft.com/en-us/download/confirmation.aspx?id=29361 as Michael said and was advised that "no software found that required the update". You are a savior. Thanks for marking this as the answer. Generate an app password, fails.

I'm curious if anyone else in a Well after i got Office 2010 SP2 installed the autodiscovery works just fine, and then only asks for the email address and password when you go into Outlook 2010, not during the autodiscovery, Michael you are a star! New comments cannot be posted and votes cannot be cast. user's existing AP's and no change. This whole issue appears to be related to anonymous authentication. I had 3 computers that would go through the autodiscovery process and to no avail would hang up constantly asking for the password. On this trouble PC, I have installed fresh Office 2010 - brand new win7 laptop. Nothing worked except removing autodiscover internally: on-premises Exchange 2007 or 2010 servers, cmdlet -   Get-ClientAccessServer                This will query the, environment and return the value of the actual, main CAS (Client Access, step 3, run:          Set-ClientAccessServer –Identity “CASxx”. Office for business Microsoft 365 admin Last updated 7 May, 2020 If you have applications, such as Office 2010 or earlier and Apple Mail before iOS 11, that don't support an additional verification, you must set up an app password. We've been using Office 365 sync'd

End users can now also delete their existing AP's again. I have this crap down to a science! Based on your description, we should check whether your MFA is enabled correctly. At first, did you enter app password before? We contacted MS and they seemed clueless. This person is a verified professional. Bitch and wait 5 minutes, second works. Press question mark to learn the rest of the keyboard shortcuts. I have same problem with XP SP2. 1. Have you resolved the issue? I have a quick fix, the issue is - all of my users are having this issue. I'm using two-factor authentication.

However, when MFA is forced by other means than using the MFA portal, these options may not be available (as shown in Fig. However, when MFA is forced by other means than using the MFA portal, these options may not be available (as shown in Fig. and they asked us to have the user keep their AP and if/when their outlook The best option is to upgrade to SP2 or newer version of Office of course, but I could not as we are testing some new conditional access policies with AAD and my customer has a boat load of these around. Send the screenshots of the complete result to me via PM .

Its under "Downloads" on the right hand side of the "old" portal or under Office 365 Settings > Software > Desktop Setup, in the new portal. people's "App Passwords" (AP) have stopped working and outlook/skype
– where “CASxx” is the name of the CAS server that discovered value. For your reference: it got through the first few items and seemd to hang on the 'updating outlook 2010' section' so I went to bed.
Just Outlook 365. Take the Challenge ». You can follow the question or vote as helpful, but you cannot reply to this thread. on Great! I just deleted it in the end and tried to add it again both using the Mail app in Control panel and through Outlook add account. Can we just get this fixed? https://answers.microsoft.com/en-us/privatemessage/inbox, Besides, may I know which kind of environment do you have set up?