Polycom. even though MOH works perfectly fine when a call is parked or placed on hold through the gateway. Would anyone happen to know what was fixed in the latest version that would have resolve this. @mansrock:  Happens on both cx phones and in the sfb client.

There’s an active incident affecting Skype’s services. We help IT Professionals succeed at work.

The previous version was working fine for a year up until yesterday, and they all quit wororking and dropping calls at the same time. To begin, a couple of important facts about Skype for Business: Skype for Business is the most network-dependent application that Cross the Divide supports. Skype Keeps Disconnecting.

If Skype …

Your ISP can track such occurrences to help identify the issue. I had this same "feature" happening and I had to disable and re-enable and it resolved the issue. It is now supported and is a component of Meetings First. Provisioning Skype for Business Server users for Teams Audio Conferencing was not supported until that date. if refer is disabled.

A poor Internet connection can cause low-quality audio and video, delays, and dropped calls. Check if there are any issues currently affecting Skype. Please downgrade to a currently supported version and open a ticket.

If other websites are working normally, the reason Skype can't make calls or why it's experiencing dropped calls could be related to bandwidth usage.

i have a pstn gateway with refer disabled on both ends and same issue doesn't occur. I then updated to 5.5.0 and the issue is resolved.

https://www.experts-exchange.com/questions/29021564/Skype-for-Business-calls-dropping-after-30-seconds-when-placed-on-hold-through-SBC.html, https://technet.microsoft.com/en-us/library/jj688104.aspx. Having problems with your Skype for Business calls? If you are using a dedicated or shared internet connection for voice, contact your ISP regarding intermittent loss of connectivity.

During a call, the connection indicator is displayed and clicking it provides additional information. Making calls from a remote employee to any other Skype users that are not inside the corporate office work just fine. If you use Skype Connect and your calls keep dropping mid-call, check the following possible causes: Join the conversation with other customers. I meant from Skype for business part.. is it enabled there ?
As part of its Skype for Business Online to Teams transition, Microsoft will enable Skype …

Love all the "features" of the Polycom phones! I have the issue with any phone above 5.5.0 dropping response groups call occasionally.

8+ characters (letters, numbers, and a symbol). No emergency calls with Skype Skype is not a replacement for your telephone and can't be used for emergency calling. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. even though MOH works perfectly fine when a call is parked or placed on hold through the gateway.

Outgoing would be fine. If you use Skype Connect and your calls keep dropping mid-call, check the following possible causes: Check Description; Is your internet connection losing connectivity on an intermittent basis?
:UC Software 5.5.0 has not been qualified by Microsoft to use in Lync or Skype for Business deployments. We recently ran into an issue where all our VVX phones would drop incoming calls after about 5 seconds. If you use multiple communication suppliers on one SIP-enabled PBX, check whether you are experiencing call drops using their services and contact them if this is the case. Is there a problem with your SIP-enabled PBX? Privacy Policy and

(Get your first solution completely free - no credit card required), Could you perform a similar call scenario and run wireshark while doing so?

so i know it's not an issue with the system but with the way the mediation server handles the trunk. I guess the problem might be related to two things, 1 = refer option or 2= call replace token is not generated. Have a deployment of 3 servers using dns loadbalancing.

using Windows 8 and Windows 10, below is the event viewer log for the drop A SIP request made by Lync failed in an unexpected manner (status code 0). Are all the calls dropping calls going to a response group? The response group?

This turned out to be an issue with the carrier itself as was rectified by them.

Skype has become a useful business tool, offering small offices an alternative to a long-distance phone plan and offering free video calling and phone sharing.